Refund policy

Last updated: September 11, 2026

7-day return requests

You may request a change-of-mind return within 7 calendar days after your order is delivered. To start a return, email 2507206205@qq.com with your order number and the items you wish to return. The 7-day period is the time to submit your request; it is not a promise that funds will reach your account within 7 days of delivery.

Condition of returned items

For a change-of-mind return, items must be unused and unworn, with their original packaging and any included accessories. Reasonable inspection to check the item is allowed. These requirements do not limit rights relating to faulty, damaged or incorrectly described goods, or other mandatory rights under applicable law.

How to return an item

Contact us before posting your return so that we can provide instructions and the correct return destination. Please do not send an item to an address printed on the shipping label without checking with us. Return destinations may be in China, so please ask for the destination and consider the international postage cost before arranging a change-of-mind return.

Pack the item securely and keep proof of posting. A tracked return service is recommended. Contacting us for instructions does not make any statutory cancellation right subject to our discretionary approval.

Return shipping costs

The buyer pays return shipping for a change-of-mind return or another return unrelated to a product fault or our error. For an item that is faulty, arrives damaged, is incorrect or materially differs from its description, contact us first. We will provide the remedy and cover return costs where required by applicable law.

Damaged, faulty or incorrect items

Please contact us promptly after discovering an issue, with your order number, a description and relevant photos if available. The 7-day change-of-mind window does not remove any longer period or remedy required by law for a faulty, damaged or incorrect item.

Refunds

After receiving a return, we will check it and notify you of the outcome. Eligible refunds will be issued promptly to the original payment method, within any period required by applicable law. If we cannot issue a refund to that method, we will contact you to arrange an appropriate alternative. We will not require you to accept store credit in place of a refund to which you are entitled.

For a change-of-mind return, the refund covers the returned item price. Original delivery charges are refunded where required by law or where the return results from our error. Your bank or payment provider may need additional time to display a refund after we issue it.

Cancellations before dispatch

Contact us promptly if you wish to cancel before dispatch. If we cannot ship within the promised time, you may decline the delay and cancel the unshipped items for a prompt refund. Where an entire unshipped order is cancelled for this reason, we will refund the full amount paid, including related shipping charges. Refunds required under the applicable US shipment-delay rules will be issued within 7 working days after cancellation for the ordinary third-party payment methods offered by the store.

Your consumer rights

This policy describes our voluntary change-of-mind return offer and does not restrict mandatory cancellation, refund, warranty or other consumer rights. If applicable law gives you a longer cancellation period or additional remedies, those rights apply.

Contact: 2507206205@qq.com.