Shipping policy

Last updated: September 11, 2026

Shipping origin and destinations

BODORI orders are shipped from China. We currently accept delivery addresses in the United States where a shipping option is available at checkout. If your address is not supported at checkout, please contact us before placing an order.

Order processing

Orders are dispatched within 7 calendar days after payment. Calendar days include weekends. Dispatch means the parcel has been handed to the carrier; generating a shipping label alone does not mean an order has shipped.

Estimated transit time

For delivery to the United States, please allow an estimated 10–20 business days after dispatch, in addition to the processing time above. Business days are Monday to Friday, excluding relevant public holidays. This is a planning estimate based on typical cross-border parcel services, rather than a guaranteed delivery date.

Customs checks, holidays, weather, remote destinations and local delivery conditions can affect transit time. Please contact us if your order has not arrived by the end of its estimated delivery period.

Shipping charges and import charges

The shipping options and charges applicable to your address are displayed at checkout before payment. Any taxes or import charges collected by the store are also shown before payment. If import duties, taxes or carrier clearance charges are not included in your order total, the relevant authority or carrier may request payment before releasing the parcel. Please contact us before ordering if you need clarification about charges for your delivery.

Shipment updates

We will send shipment information to the email address provided with your order. Where the selected service provides tracking, the tracking number or link will be included. Tracking may take time to update after a parcel is handed to the carrier.

Delays, missing parcels and delivery problems

If we cannot dispatch within the promised processing period, we will notify you, provide an updated expected dispatch date where available, and let you choose whether to accept the delay or cancel the unshipped items for a prompt refund. We will obtain any consent required by applicable law and will not keep an unshipped order open indefinitely without it.

If a parcel appears lost, arrives damaged or is marked delivered but cannot be located, contact us with your order number. We will investigate with the carrier and provide the remedy required by applicable law. This policy does not transfer our legal responsibilities for delivery to the customer.

Address changes and contact

Please check your delivery address before ordering. Contact us promptly if a correction is needed; a change may no longer be possible after dispatch. Any proposed additional delivery cost will be explained before you agree to it.

For delivery enquiries, email 2507206205@qq.com or use our contact form.